LEGAL & POLICY
Last updated: 18 August 2026
1. Use of this website
You must use this website lawfully and in a way that does not interfere with its security, availability or the rights of others. You must not attempt to gain unauthorised access to any part of our website, systems or data.
2. Website information
The information on this website is provided for general information only. It is not medical advice and should not replace advice from a qualified healthcare professional. Outcomes may vary between individuals. We aim to keep website information current and accurate, but do not guarantee that all content is complete, reliable or suitable for every purpose.
3. Enquiries and bookings
A booking request is not confirmed until we have accepted it. You are responsible for providing accurate information when making an enquiry or booking. We may need to reschedule, decline or cancel a booking where reasonably necessary, including for safety, availability or operational reasons. Any service-specific requirements will be communicated to you before your appointment.
4. Fees, payments and cancellations
Fees, payment terms and cancellation arrangements will be provided to you before a service is supplied or as part of the booking process. If you need to cancel or change an appointment, please contact us as soon as possible. Additional charges may apply where this has been clearly disclosed to you before booking.
5. Health and wellbeing information
You should tell us about information that may be relevant to the safe delivery of a service. Our services are not a substitute for emergency medical care. If you have urgent health concerns, seek appropriate medical attention or contact emergency services.
6. Liability
To the maximum extent permitted by law, Quantum Health International is not liable for loss or damage arising from your use of this website or reliance on its content. Nothing in these terms excludes, restricts or modifies rights that cannot be excluded under Australian Consumer Law.
7. Intellectual property
Unless otherwise stated, the content, design, branding, images and materials on this website are owned by or licensed to Quantum Health International. You may view and print content for personal, non-commercial use only. You must not reproduce, distribute or create derivative works from website content without our prior written permission.
8. Privacy
Our handling of personal information is described in our Privacy Policy. By using this website or providing personal information to us, you acknowledge that you have had the opportunity to review that policy.
9. Governing law and changes
These terms are governed by the laws of Victoria, Australia. We may update these terms from time to time, with the current version published on this page.
Use our Contact page to ask a question about these Terms and Conditions.